Terms & Conditions
These Terms and Conditions ("Terms") govern the use of internet services provided by EVO Internet LLC ("ISP"). By using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.
1. Service Description
1.1. EVO Internet LLC provides internet access services ("Services") to residential and business customers. 1.2. The specific details of the Services, including speed, availability, and any applicable usage limits or charges, are detailed in your service agreement and/or plan description.
2. Payment and Billing
2.1. Payment for Services is due monthly in advance unless otherwise specified in your service agreement.
2.2. Billing is typically conducted electronically through methods specified by EVO Internet LLC.
2.3. Late payments may result in penalties or temporary suspension of Services.
3. Service Availability and Performance
3.1. EVO Internet LLC strives to provide reliable Services, but does not guarantee uninterrupted or error-free service.
3.2. Speeds and performance may vary depending on various factors including network congestion, equipment limitations, and environmental conditions.
4. Refunds
4.1. Refunds for Services are considered on a case-by-case basis.
4.2. If you believe you are entitled to a refund, please contact our customer service department at support@evointernet.net
4.3. Refunds may be issued as partial or full refunds, depending on the circumstances and the duration of the interruption or issue.
4.4. Refunds are not typically provided for minor interruptions or delays that are outside of EVO Internet LLC's control.
5. Termination
5.1. You may terminate Services at any time by providing advance notice to EVO Internet LLC in accordance with your service agreement.
5.2. EVO Internet LLC reserves the right to terminate Services immediately for violations of these Terms or for non-payment of fees.
6. Limitation of Liability
6.1. To the maximum extent permitted by law, EVO Internet LLC shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
7. Privacy
7.1. EVO Internet LLC respects your privacy and handles your personal information in accordance with applicable laws and our privacy policy.
8. Amendments
8.1. EVO Internet LLC reserves the right to amend these Terms at any time. Amendments will be effective immediately upon posting on our website or notification to you.
9. Contact
9.1. For any questions or concerns regarding these Terms, including refunds, please contact our customer service department at support@evointernet.net
10. Governing Law
10.1. These Terms shall be governed by and construed in accordance with the laws of Louisiana without regard to its conflict of law provisions.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
EVO INTERNET LLC